Epson Error 000164 — 5 Ways to Fix Maintenance Box Full
📑 In This Guide
Is your Epson Epson printer showing error 000164? You are not alone. The error code 000164 indicates maintenance box full, and it affects thousands of Epson printer users worldwide. The good news is that this error is usually fixable at home without calling a technician.
In this comprehensive guide, we will walk you through 5 proven methods to fix Epson error 000164. We have organized these fixes from the simplest to the most advanced, so you can start with the easiest solution first. Most users can resolve this error in under 21 minutes.
What Is Epson Error 000164?
Error 000164 is a common Epson printer error that indicates maintenance box full. This error can appear on your printer's control panel display or as a pop-up message on your computer screen when you try to print.
When error 000164 occurs, your printer may stop printing, flash warning lights, or display the error code. The root cause is typically related to the ink cartridge is empty or not detected. Understanding what triggers this error is the first step toward fixing it.
Error 000164 can affect various Epson Epson models, both older and newer versions. If you are experiencing this error, do not worry — we have compiled all the necessary troubleshooting steps below to help you get your printer back to正常工作.
Common Causes of 000164
This error can be triggered by several factors. Understanding the root cause helps you choose the right fix.
- The ink cartridge is empty or not detected.
- Third-party ink cartridge incompatibility.
- USB or network cable connection failure.
Printer Models Affected by 000164
000164 has been reported on the following Epson printer models:
| Printer Series | Models | Common? | Easy Fix? |
|---|---|---|---|
| Epson Epson | L385, XP-610, L350 | ✅ Yes | ⚠️ Varies |
Error 000164 affects Epson Epson models including the L385.
5 Proven Ways to Fix 000164
Try these methods in order. Start with the easiest and most common solutions first.
Method 1: Turn Off and Restart Your Epson Printer
Easy ⏱ 2 minutes-
1. Press the power button to turn off the printer.
2. Unplug the power cable from the electrical outlet.
3. Wait for at least 60 seconds.
4. Plug the power cable back in.
5. Turn the printer back on.
6. Check if the error has been cleared.
Method 2: Resolve Maintenance Box Full
Easy ⏱ 5 minutes-
1. Open the printer cover and check all compartments.
2. Check ink cartridge levels and installation.
3. Close all covers and panels securely.
4. Try printing a test page or nozzle check.
Method 3: Clean the Print Head Nozzles
Medium ⏱ 10 minutes-
1. On the printer control panel, go to Setup or Maintenance.
2. Select Print Head Cleaning or Nozzle Check.
3. Run the cleaning cycle once and wait 5 minutes.
4. Print a nozzle check pattern to verify improvement.
5. If still clogged, run a second cleaning cycle.
6. If the problem persists after 3 cycles, try a deep cleaning.
Method 4: Reset Epson Printer Settings
Medium ⏱ 5 minutes-
1. Press and hold the Stop/Reset button for 5 seconds.
2. Wait for the printer to process the reset command.
3. Check if the error has been cleared.
4. If not, perform a factory reset from the Setup menu.
5. Reconfigure network and basic settings after reset.
Method 5: Update Epson Printer Firmware
Medium ⏱ 10 minutes-
1. Visit the Epson Support website (epson.com/support).
2. Enter your printer model: L385.
3. Go to the Drivers and Downloads section.
4. Download the latest firmware update.
5. Run the firmware updater and follow instructions.
6. Do not turn off the printer during the update.
7. Restart the printer when the update completes.
If you have tried all methods above and error 000164 persists, contact Epson support. They can run advanced diagnostics and arrange a repair if needed.
Frequently Asked Questions (FAQs)
Epson error 000164 on your Epson printer indicates maintenance box full. Check your printer manual for model-specific guidance.
Start by restarting your printer. If the error persists, follow the step-by-step methods in this guide. Most Epson errors can be resolved at home.
Yes, many Epson errors can be reset by following the methods in this guide. For service-required errors, you may need a reset tool or professional service.
Continuing to use the printer with an active error may cause further damage. Resolve the error as soon as possible.
Epson printers typically come with a 1-year limited warranty. Hardware defects are covered, but consumables and normal wear items like ink pads may not be.
Conclusion
Epson error 000164 can be frustrating, but as you have seen, there are 5 effective ways to resolve it. In most cases, starting with a simple power cycle or checking your cartridges will solve the problem quickly.
If you have tried all the methods above and the error 000164 persists, it may be time to contact Epson support for professional assistance. Remember to keep your printer's firmware updated and use genuine supplies to prevent future errors.
Error 000164 on Epson printers is usually fixable at home. Begin with the easiest fix and work your way up.